Mag-Guard is an add-on device installed in the technical room of your practice or clinic and connected to the MRI. It is housed in an industrial aluminium enclosure measuring 25×25×10 cm.

Mag-Guard is installed in the technical room. All that is required is a power outlet and a network socket. The MRI-side connection is located on the equipment cabinet.

Android (Chrome): Open the dashboard in Chrome. Tap the three dots in the top right and select "Add to Home Screen".

iPhone (Safari): Open the dashboard in Safari. Tap the Share button (⬆️) and select "Add to Home Screen". Note: Chrome on iPhone does not support this feature — please use Safari.

Mag-Guard is compatible with the following Siemens devices:

Aera, Skyra, Skyra Fit, Skyra Fit Biomatrix, Altea, Lumina, Vida, Vida Fit, Sola, Sola Fit, Amira, Avanto Fit and Avanto Fit Biomatrix.

Older models such as Avanto, Symphony and Harmony are currently not supported.

Standard package: If the Mag-Guard device loses connection to the server, you will receive an email after 15 minutes stating "Device not responding — possible power outage".

Advanced package and above: Mag-Guard has a built-in UPS. In the event of a power failure, you will immediately receive an SMS indicating that Mag-Guard is running on battery — and you can also see this in your dashboard.

In the event of a cooling failure, you will receive the SMS within 60 seconds of the alarm being detected. This gives you enough time to take action promptly.

When an alarm is reset — meaning the cooling is functioning normally again — you will receive an all-clear via SMS and email after 2 minutes. The delay prevents unnecessary notifications during brief fluctuations.

You can update your contact details such as phone number and email address at any time. Simply log in to your account and update your information under Profile.